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  • Streaming Video 101

    Streaming Video 101

    What is streaming video?

    Streaming video refers to entertainment delivered via the internet rather than a traditional cable TV connection.

    What equipment do I need?

    To enjoy streaming video, you need:

    • Fast and reliable internet.
    • A streaming device such as:
            • an Amazon Fire TV Stick, Apple TV, or Roku Streaming Stick that is connected to your TV and Wi-Fi. Streaming devices include a universal remote control to sync with your TV.
        • a Smart TV that is connected to the internet.
        • a tablet, laptop or smartphone that is connected to Wi-Fi or data.
    • A subscription to a streaming service or channel such as Netflix, Disney Plus, YouTube Live, HBO Max, Prime Video, or ESPN Plus.

    How do I subscribe?

    Subscribing to new streaming channels and services is simple. Once you have your streaming capable device connected to the internet and have set up an account, you can then simply navigate to the app menu in your device and select the desired service or channel to preview. Information will be included such as a description of the service and monthly cost. To subscribe, you select the desired service and agree to subscribe.


    What channels or TV shows are included with a streaming service?

    Services like https://mybundle.tv make it simple to view channels included. Simply navigate to “Find My Bundle”, enter basic information such as who is watching, your zip code, preferences and favorite channels and it will make a recommendation for you. You can even search for your favorite TV show to find new ways to watch it via streaming. Select “TV Shows & Movies” from the top menu to search for a specific show like Gunsmoke. You can also visit the website of specific streaming providers such as YouTube Live or Hulu Live and browse the individual channel lineups.

    What are the benefits of streaming video?

    • Cost savings. One of the main reasons people switch to TV streaming is to cut costs. Many free streaming channels are available such as Peacock Free, Pluto TV, and Crackle. Netflix is less than $20 per month and is the most popular choice for movies and binge-watching TV. Disney+ is a highly rated service for family-friendly content and is less than $10 per month. Services with a channel lineup similar to traditional TV are also available including YouTube Live, Hulu Live, and Sling. These services are generally $20-$30 less per month than similar offerings from cable TV providers.
    • Convenience. Streaming TV lets you enjoy the services or channels you subscribe to in multiple places and on multiple devices. Unlike traditional TV, with most subscription streaming services you can start a movie on your Smart TV at home, continue watching it on your smartphone while working out at the gym, and then finish it on your tablet out on your patio.
    • Skip the commercials. Many of the most popular subscription streaming services let you watch your favorite shows whenever you want and completely commercial free!

    What types of streaming services are available?

    • On-Demand streaming. On-Demand streaming allows the subscriber to watch a selected movie or TV show whenever he or she likes. Many On-Demand providers allow viewers to pause, play, fast-forward, rewind, or rewatch shows as often as they like. Popular On-Demand providers include Netflix, Disney+, HBO Max, and Amazon Prime Video.
    • Live streaming. Live video streaming lets subscribers watch entertainment like local news, sports, and TV shows live. Features such as video recording, pause and rewind vary by provider. Popular live streaming platforms include Twitch, YouTube Live, and Hulu Live.
    • On-Demand and live streaming. Many providers with live streaming also offer On-Demand content. This means you can watch live shows as they are broadcast, go back and watch them later or browse On-Demand content to watch whenever you like.

    Need a better internet connection to start streaming? Head to goenergynet.com to sign up.

    Sarah Whitaker

    June 28, 2022
    News
    fiber internet, internet, streaming, tv
  • New Phone Scam- Credit Refund From Overpayment

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    Unfortunately, we’ve received word from a customer that scammers are once again trying to scam our customers out of money. This latest report is from a customer that said they received a call from an undisclosed person stating that  HES had overcharged them and that the customer had a refund coming to them. The scammer then requested the customer’s debit card information to deposit the refund directly into their account.

    Thankfully, our customer recognized the scam attempt, and alerted us immediately so that we could alert our customers. ANYTIME you are contacted by a person saying they represent HES (or any other company for that matter) and are asked for any financial, ask for the caller’s name and tell them you will call them back at the company’s official phone number. Then visit the website of the company in question and call the phone number listed on their website. If the call was legitimate, you should be able to reach someone to confirm the original caller’s request.

    In 2021, the Federal Trade Commission received fraud reports from 2.8 million consumers. More than $2.3 billion in losses were reported due to imposter scams, where a person pretended to be representing a company they were not an employee of. Most phone scams originate outside the continental United States, making it very difficult for U.S. authorities to track, apprehend and prosecute scammers. That is why your best line of defense is to educate yourself, and especially older family members, on how to recognize a scam. Anytime someone calls saying you are owed money, have won a prize, owe a fee, need to pay money to avoid legal consequences, or any similar type of call that requires you to either send money quickly, or provide your banking information to receive a payment, it is almost a certainty that the caller is a scammer. Hang up!

    For more information from the Federal Trade Commission about scams, see the video below. We’ve also listed links to some useful articles to help you learn to recognize a scam.

    Federal Trade Commission YouTube channel
    Federal Trade Commission article on “How to Avoid a Scam”
    Consumer Financial Protection Bureau “Frauds and Scams” webpage
    Consumer Reports article on “How to Protect Yourself From Common Scams”
    AARP’s “11 Ways to Protect Yourself From Fraud in 2021”

    Robert Kieffer

    June 20, 2022
    News
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