Each winter, there are those in our community who struggle to pay their winter heating bills to keep warm. The HES Project Share program allows our customers to help these individuals by making a small contribution to the program on their monthly electric bill. All of these contributions are combined and sent to Pennyrile Allied Community Services (PACS) which disperses them each winter to local residents who legitimately qualify for heating assistance funding.

We’ve now made it easier than ever to participate in this program by allowing you to submit your participation request to us online. Simply click here to go to the Project Share webpage. There, you’ll be able to quickly complete a short form and submit your account information and the amount you’d like to contribute each month. You may make a one-time contribution, have a fixed amount added to each month’s electric bill, or have us round your electric bill up to the nearest dollar each month. Because HES believes in the Project Share program, we match customer contributions dollar-for-dollar. Take a few minutes to consider participating in Project Help to give back to our community.

Is your family unwrapping new tech this holiday season? From smart home devices to the latest gaming gear, it’s the time of year that these items are the most popular to receive. Before you dive into binge-watching or online gaming marathons, make sure your new tech is set up for success. Follow this simple checklist to ensure your gadgets run smoothly and stay connected.

1. Charge It Up

New tech is exciting, but many times these devices don’t come fully charged. It’s okay to have a little fun but be sure to charge devices fully before heavy use.

2. Secure Your Setup

If your new device requires a new username and password make sure to choose a secure password, set up two-factor authentication, and device tracking to keep you and your tech safe.

3. Wi-Fi Check-Up

New devices mean more internet demand. Make sure your Wi-Fi can keep up. Generally for smart devices, a homeowner would need 100 Mbps or higher to have smoother functionality. If you’re gaming, the higher the megabits, the less latency you’ll have. You may consider upgrading to our energynet gamer or full speed package for uninterrupted streaming and gaming. You can sign up at goenergynet.com.

4. Organize Cords & Accessories

Avoid the “Where’s my charger?!” chaos by creating a tech charging station. Another idea is to make labels for each cord, so you know what it goes to. If your tech came with a case, consider keeping the charge in the case when not in use.

5. Explore New Features

Be sure to read up on your device so you can use all its features. Take your time to explore all the built-in features – you may find handy tools you didn’t know you had!

Getting new tech is exciting and by following these tips you can avoid common tech frustrations and fully enjoy everything your devices have to offer. If your home internet isn’t keeping up with all your new gadgets, consider upgrading to energynet! Sign up at goenergynet.com. Happy streaming, gaming, and connecting!