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The NEW! HES Customer Portal is now LIVE!

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Electric: 270.887.4200 | Internet: 270.887.0763

Hopkinsville Electric System - EnergyNet Internet Services – Hopkinsville, KY

Disconnect Residential Electric Service

To Disconnect an Existing Service:

Only a person listed on the account may request the disconnection process.

  • You must provide the date you want the service turned off.
  • Your final meter reading will be taken when the service is disconnected.
  • If you have a deposit, your final bill will be deducted from the deposit.
  • If you have a surplus, a check will be mailed to you. If the deposit does not cover your final amount due, a bill for the remaining amount will be sent to the forwarding address you provide.