EnergyNet Mobile is an exciting feature of EnergyNet’s residential internet service. EnergyNet Mobile is our citywide wifi network that allows EnergyNet residential customers to connect to the internet throughout Hopkinsville using their wifi-enabled mobile devices, such as laptops, tablet computers, smart phones and portable music devices.
EnergyNet Mobile is now included with all EnergyNet residential internet services at no additional charge over the standard monthly charge.
If you are a current EnergyNet residential Internet customer and would like access to EnergyNet Mobile, call 887-0763 to setup your username and password with an EnergyNet technician.
EnergyNet Mobile FAQ
EnergyNet Mobile is available to all subscribers of EnergyNet’s residential high-speed internet services.
The EnergyNet Mobile wi-fi network covers most residential areas of Hopkinsville inside the bypass. However, your ability to connect to EnergyNet Mobile is dependent on many variables (capabilities of your device, distance to nearest EnergyNet Mobile access point, whether inside or outside of structures, etc.).
EnergyNet Mobile may or may not work in your residence. For the best wireless performance inside your residence, EnergyNet recommends that you purchase and install a wireless router to connect to the receiver that EnergyNet will install for your home service. If you would prefer not to set up your own home wireless network, you may also upgrade to EnergyNet Plus. EnergyNet will install a wireless router to create a secure, encrypted home wireless network. This service costs $42.95 per month.
On your wi-fi enabled mobile device, pull up the list of available wi-fi networks. If EnergyNet Mobile is listed, choose to connect to it. When the box requesting the security key/password opens, enter “energynet.” This will connect you to the EnergyNet wifi network. Then open your internet browser. EnergyNet Mobile’s login screen will display. Enter your username and password and click “Log In” to access the internet.
If you did not provide a username at the time you signed up for service, call 887-0763 to speak to an EnergyNet technician to set up your username. Your password will be provided at that time.
Each time you logon, you start a new four hour session. When that session expires, you may logon to start another four hour session. Also, if your session becomes idle for ten minutes, your session is cancelled.
EnergyNet Mobile is not a cellular service. It is a wi-fi internet service designed to allow EnergyNet customers to connect to the internet.
Even though you are required to submit a username and password to logon, EnergyNet Mobile is an open, unencrypted wi-fi service like most other public wi-fi services. It is recommended that no personal or confidential information be transmitted over these types of public wi-fi services unless a lock icon is present on the browser screen indicating that a secure end-to-end SSL connection exists between your computer and the webpage you are accessing.