Purchasing a Home Backup Generator
April 21, 2022At HES, we recognize the importance that electricity plays in the daily lives of our customers. Our goal is to keep the electricity flowing every minute of every day. But occasionally, mother nature thwarts our efforts, sending ice storms, thunderstorms and tornadoes, that damage the electric system, causing outages. If you’ve experienced an outage of… Read More »
New Changes for Online and Phone Payment Systems
April 1, 2022HES has implemented changes to the online (HES website) and automated phone payment systems. Changes to both of these payment systems will go into effect April 3rd at 11:59 PM. Online (HES website) Payment System Since we know scammers sometimes target our customers, we wanted to make sure all of our customers were aware of… Read More »
energynet Fiber Internet Expansion Spotlighted
February 16, 2022We’ve partnered with Pennyrile Electric to bring energynet fiber internet to our rural areas! Hear an update about our fiber expansion with this video from Kentucky Electric Cooperatives. We’re proud to help bring connectivity to underserved areas in collaboration with Pennyrile Electric & the counties investing in this digital infrastructure expansion. Learn more and sign… Read More »
New Minimum Credit Card Payment Amount
December 29, 2021Effective April 1, 2022, a minimum credit card payment of $25 will be required when making payments using the website, automated phone system, and in office. Please make note that there are other options to submit your payment such as automatic bank draft, mail, night depository and MoneyGram (located inside of Walmart). We appreciate your… Read More »