3 Quick Ways to Help Protect Your Child’s Privacy During Back to School
August 22, 2023It’s that time of year again! Picture it: the smell of brand new school supplies, first-day outfits that slap (that’s kid-speak for “cool”), and freshly packed (and mostly healthy) lunches. But before you get caught up in the excitement — and stress! — of the new school year, we’ve got some tips to help you… Read More »
2023 Storm Outages Update
August 2, 2023This year, we at HES have tried to be more informative to our customers during outages. To do this, we’ve devoted personnel to keeping our website and Facebook page periodically updated during an outage. Our goal is to help our customers understand the scope of the outage, as well as provide status reports of the… Read More »
Another Utility Scam Reported
February 8, 2023An unfortunate modern reality is that there are plenty of individuals trying their best to scam unsuspecting people out of money. Plenty of these scams involve the utility industry. A customer informed us today that a man called them stating he was with “the electric and gas company” and said they’d overpaid their bill and… Read More »
New energynet Customer Portal and Billing Change
December 19, 2022energynet is moving all internet customers to a new service platform and billing system called “My Broadband”. Our goal is to provide a better service experience for our customers. With the new system, energynet customers will be able to easily self-manage their account through the My Broadband portal and have access to: Autopay for Credit/Debit… Read More »