HES Electric Rate Changes
September 1, 2022In October, Hopkinsville Electric System will implement a 1.7% rate increase spread equally to all our customer rate classes. Over the past two years, HES has experienced dramatic cost increases in all areas of our business including material, transportation and labor expenses which directly impact our electric rates. This rate change will result in an… Read More »
Streaming Video 101
June 28, 2022What is streaming video? Streaming video refers to entertainment delivered via the internet rather than a traditional cable TV connection. What equipment do I need? To enjoy streaming video, you need: Fast and reliable internet. A streaming device such as: an Amazon Fire TV Stick, Apple TV, or Roku Streaming Stick that is connected to… Read More »
New Phone Scam- Credit Refund From Overpayment
June 20, 2022Unfortunately, we’ve received word from a customer that scammers are once again trying to scam our customers out of money. This latest report is from a customer that said they received a call from an undisclosed person stating that HES had overcharged them and that the customer had a refund coming to them. The scammer… Read More »
How to Lower Summer Electric Bills
May 11, 2022As soon as the temperature starts getting into the 80’s and 90’s, we receive calls from customers wondering why their bills are higher. The simple answer is that air conditioners must work longer, using more electricity, to maintain the indoor temperature setting on the thermostat. Many customers tell us that they have not touched their… Read More »