Hopkinsville Electric System - EnergyNet Internet Services – Hopkinsville, KY

This year, we at HES have tried to be more informative to our customers during outages. To do this, we’ve devoted personnel to keeping our website and Facebook page periodically updated during an outage. Our goal is to help our customers understand the scope of the outage, as well as provide status reports of the… Read More »

An unfortunate modern reality is that there are plenty of individuals trying their best to scam unsuspecting people out of money. Plenty of these scams involve the utility industry. A customer informed us today that a man called them stating he was with “the electric and gas company” and said they’d overpaid their bill and… Read More »

energynet is moving all internet customers to a new service platform and billing system called “My Broadband”. Our goal is to provide a better service experience for our customers. With the new system, energynet customers will be able to easily self-manage their account through the My Broadband portal and have access to: Autopay for Credit/Debit… Read More »

Beginning January 1, 2023, the KY Dept. of Revenue (KYDOR) will require HES to begin collecting sales tax on any residential electric service that is not the primary residence of the customer. Residential  customers with more than one meter or electric account will be required to submit a KYDOR form to HES identifying their primary… Read More »