How to Lower Summer Electric Bills
May 11, 2022As soon as the temperature starts getting into the 80’s and 90’s, we receive calls from customers wondering why their bills are higher. The simple answer is that air conditioners must work longer, using more electricity, to maintain the indoor temperature setting on the thermostat. Many customers tell us that they have not touched their… Read More »
Purchasing a Home Backup Generator
April 21, 2022At HES, we recognize the importance that electricity plays in the daily lives of our customers. Our goal is to keep the electricity flowing every minute of every day. But occasionally, mother nature thwarts our efforts, sending ice storms, thunderstorms and tornadoes, that damage the electric system, causing outages. If you’ve experienced an outage of… Read More »
New Changes for Online and Phone Payment Systems
April 1, 2022HES has implemented changes to the online (HES website) and automated phone payment systems. Changes to both of these payment systems will go into effect April 3rd at 11:59 PM. Online (HES website) Payment System Since we know scammers sometimes target our customers, we wanted to make sure all of our customers were aware of… Read More »
energynet Fiber Internet Expansion Spotlighted
February 16, 2022We’ve partnered with Pennyrile Electric to bring energynet fiber internet to our rural areas! Hear an update about our fiber expansion with this video from Kentucky Electric Cooperatives. We’re proud to help bring connectivity to underserved areas in collaboration with Pennyrile Electric & the counties investing in this digital infrastructure expansion. Learn more and sign… Read More »