Update Regarding Disconnects for Nonpayment
January 27, 2021In March 2020, HES & energynet temporarily suspended disconnections for nonpayment as a way to help our customers facing financial hardships due to COVID-19. These past due balances remained the responsibility of the account holders. HES is returning to normal disconnection procedures effective November 16, 2020. HES will continue to waive late fees until January… Read More »
The Benefits of Living in an Area with Fiber Optic Internet
January 5, 2021The internet is quickly becoming the one facet we as a society cannot function without. Whether it’s logging on for work, listening to online lectures, or simply playing our favorite video game, the internet has rapidly become one of our everyday necessities – a fact that is especially evident in 2020. And in a world… Read More »
HES Adds New Payment Location On Ft. Campbell Boulevard
December 11, 2020To provide more convenience to our customers during these trying times, HES has added a new payment location at the Chamber of Commerce building at 2800 Ft. Campbell Boulevard. Payments may be made at the drive thru window located on the backside of the building. Acceptable forms of payment include: cash, check, credit card and… Read More »
How to Prepare for Ice Storm Outages
December 9, 2020Many Hopkinsville residents may remember the ice storm of January, 2009. This storm effected 10 states and produced power outages for over 2 million people, including over 500,000 in Kentucky alone. Some HES customers in the city were without power for 5 days. The approaching winter storm does not appear to be of the same… Read More »