An unfortunate modern reality is that there are plenty of individuals trying their best to scam unsuspecting people out of money. Plenty of these scams involve the utility industry. A customer informed us today that a man called them stating he was with “the electric and gas company” and said they’d overpaid their bill and… Read More »

Due to road conditions from the recent storm, the regularly scheduled board meeting for Tuesday, Jan. 27th has been rescheduled for Thursday, January 29th at 4:00 PM.

energynet is moving all internet customers to a new service platform and billing system called “My Broadband”. Our goal is to provide a better service experience for our customers. With the new system, energynet customers will be able to easily self-manage their account through the My Broadband portal and have access to: Autopay for Credit/Debit… Read More »

Beginning January 1, 2023, the KY Dept. of Revenue (KYDOR) will require HES to begin collecting sales tax on any residential electric service that is not the primary residence of the customer. Residential  customers with more than one meter or electric account will be required to submit a KYDOR form to HES identifying their primary… Read More »